PENCOMBE PRIVATE POOL – PRIVATE HIRE TERMS & CONDITIONS

 By confirming this booking, the Hirer agrees to the following Terms and Conditions.

NATURE OF FACILITY

• The facility is hired on a self-supervised basis. No lifeguard or trained rescue personnel are provided. The Hirer accepts that they are solely responsible for risk assessment, supervision, emergency response and first aid provision for their group.
• There is no lifeguard on duty.
• There is no designated first aider on site.
• The Hirer has exclusive use of the pool during the booked session.
• The pool is not open to the general public. The facility operates on a self-supervised basis and does not provide lifeguarding or supervisory services.
• The pool is not suitable for unsupervised use by children. Children must be directly supervised at all times.

The Hirer is responsible for ensuring that all swimmers are medically fit to swim. Any condition that may increase risk in water (including epilepsy, heart conditions, fainting, severe asthma, or recent illness) must be appropriately supervised.

The Hirer accepts full responsibility for the safety, supervision, and conduct of all persons within their booking group while on the premises (including parking area, access routes, pool house and pool).

 SUPERVISION REQUIREMENTS (MANDATORY)

The following supervision conditions are strict requirements of hire:

• A minimum of two responsible adults (who are competent swimmers) aged 18 years or over must be present at all times.

• At least one responsible adult must remain out of the water and maintain continuous visual supervision.
• No lone swimming is permitted under any circumstances.
• Supervision ratios must be strictly followed:

• • 1 adult : 2 swimmers each able to swim a minimum of 5 metres continuously without flotation aids.

• 1 adult : 1 non-swimmer or weak swimmer (unable to swim a minimum of 5 metres continuously without flotation aids.

• Non-swimmers must remain within arm’s reach of a responsible adult at all times.

Failure to comply with these supervision requirements will result in immediate termination of the hire session without refund.

 EMERGENCY RESPONSIBILITY

The Hirer acknowledges that this is an unmanned facility. In the event of an emergency:

1. Call 999 immediately.
2. Provide the site address:
   Ferny Cottage, Little Cowarne, Bromyard, Herefordshire, HR7 4RJ
3. Then contact the Pool Operator.
4. The Pool Operator must not be contacted before emergency services have been called in a life-threatening situation.

A mobile phone with adequate signal and sufficient battery life must be available at all times during the hire period.

The Hirer confirms they have read the Pool Safety Operating Procedure (NOP & EAP) and understand emergency procedures. A hard copy is available in Pool Entrance alongside the sign in book.

 FIRST AID

• The Pool Owner does not provide first aid supervision.
• The Hirer is responsible for ensuring appropriate first aid arrangements for their group.
• A basic first aid kit is located on site and is provided as a supplementary facility only.
• The Pool Operator must be notified of any accidents and near misses.

 USE OF FACILITY & BEHAVIOUR

The Hirer:

• Is responsible for the behaviour and conduct of all persons connected with the booking.
• Must ensure all persons are aware of and comply with these Terms and Pool Rules.
• Must not exceed the number of swimmers declared and paid for. The Pool Operator reserves the right to refuse entry or terminate the session without refund if numbers exceed the agreed booking limit.
• Must not use the pool for any unauthorised purpose.
• This booking is for recreational swimming only and is not for parties unless agreed in advance.

 SAFETY RULES

The following rules apply at all times:

• Sign in and out of the Pool using the Sign in and Sign Out Book located in the Entrance
• No diving.
• No bombing.
• No running.
• No lone swimming.
• Long hair should be tied back
• Jewellery must be removed.
• No outdoor footwear inside the Pool House.
• No smoking/vaping anywhere on the property.
• No talcum powder.
• No urinating in the pool.
• No alcohol or recreational drugs are permitted before or during pool use.
• No glass containers permitted in the Pool House or poolside area.
• The Pool Plant Room is strictly prohibited to Hirers and their guests.

Depths: Shallow End: 1.0m and Deep End: 1.7m. Depth markers are displayed.

 HYGIENE REQUIREMENTS

• All swimmers must shower before entering the pool (rinse shower only — no soap or shampoo).
• All children must use the toilet before entering the pool.
• Babies and toddlers (including those potty trained within the last 6 months) must wear:
  • A swim nappy
  • A well-fitted neoprene over-nappy (“Happy Nappy”)

If any person has suffered from diarrhoea, they must not use the pool for 14 days after symptoms have ceased.

If contamination occurs (faecal, vomit, or blood):

• Exit the pool immediately.
• Contact the Pool Operator.
• The pool will be closed for disinfection.

All rubbish, including nappies, must be taken home.

Only toilet paper may be flushed.

 FOOD & DRINK

No food or drink is to be consumed within the Pool House.

 CLEANING & CARE

The Hirer agrees to:

• Leave the facility clean and tidy and as they found it.
• Dry at Poolside to help keep the changing area dry and clean
• Mop excess water if necessary.
• Remove all rubbish.
• Vacate promptly at the end of the booked session.
• Report any breakages or damage immediately.

• Report any accidents or near misses and any faecal/sickness contamination incidents that may occur.

 LIABILITY

The Hirer accepts responsibility for ensuring appropriate supervision and risk management within their group.

Subject to the above and to the extent permitted by law, the Pool Owner and Operator shall not be liable for any liability which cannot lawfully be excluded.

Subject to the above, the Pool Owner and Operator shall not be liable for injury, loss or damage arising from:

• Failure by the Hirer to comply with supervision requirements;
• Misuse of the facilities;
• Failure to follow the Pool Safety Operating Procedure;
• Inherent risks associated with swimming activity.

The Hirer accepts responsibility for the safe supervision and conduct of all persons within their booking group.

 PARKING

Vehicles are parked at the Hirer’s own risk.

 CANCELLATION POLICY

• Bookings may be cancelled and fully refunded by the Pool Owner without notice due to unforeseen circumstances.
• Refunds for Hirer cancellations are only offered where at least 72 hours’ notice is given.
• A 10% administration and Stripe processing fee (minimum £5) will be deducted from any refund.

 DATA PROTECTION

The Hirer consents to personal information being held for the purposes of managing this booking only.

 ADDITIONAL TERMS

Separate terms apply for Party bookings, Lessons and Stay & Play sessions

 EMERGENCY INFORMATION

Emergency Services: 999

Site Address: Ferny Cottage, Little Cowarne, Bromyard, Herefordshire, HR7 4RJ

What3Words:  invest.pockets.diver

Pool Operator Contacts:                     Nicola:  07825 828892

HIRER CONFIRMATION

I confirm that I am over 18 years of age and authorised to accept these Terms on behalf of all persons within my booking group. By confirming this booking, I acknowledge that:

• I have read and understood these Terms & Conditions.
• I accept full responsibility for supervision and safety during the hire period.
• I understand that there is no lifeguard or first aider on duty.

Pool Safety Operating Procedure (NOP AND EAP)

LAST UPDATED: FEB 2026

The Pool Safety Operating Procedure (PSOP) consists of the Health and Safety Policy, the Normal Operating Plan (NOP) and the Emergency Action Plan (EAP) for the pool, changing facilities and associated plant and equipment.

This document uses the following terms:

Pool Owner/Pool Operator is Nicola Hopkins and can be contacted at all times on the following contact details.

                        Nicola Hopkins: 07825828892

                        Address: Ferny Cottage, Little Cowarne, Bromyard, Herefordshire, HR7 4RJ

Pool Technician: Swimming Pool Solutions Ltd, Unit 2 Cropper Row, Haigh Industrial Estate, Alton Road, Ross on Wye, Herefordshire HR9 5LA. 01989 563160 swimsolutions@btinternet.com

Group Leader/Hirer is the adult who has made the booking for the private hire agreement and is responsible for the safety and behavior of their group (or the adult they have delegated these responsibilities to in their absence). For Swim School sessions the Group Leader is the teacher.

Swimmer this is anyone using the pool, so it includes non-swimmers too.

Pool Hire Contract Terms the rules and terms which form the agreement between the Group Leader/Hirer (and the members within their group) and the Pool Owner/Operator. These are available on the Website and in the Entrance to the Pool.

NORMAL OPERATING PROCEDURES

The Normal Operating Plan (NOP) sets out the way Pencombe Private Pool operates on a daily basis. It includes details of the layout, equipment, manner of use, user group characteristics and any hazards or activity-related risks.

The Pool uses mains water and is heated using oil to 29 to 31 degrees Celsius. The Pool pumps and filters are electrically operated.

The pool has a liner and there are steps in one corner for accessing and leaving the pool.

The pool has a freeboard which is approximately 20cm from the top of the coping stone tiles to the water level.

There is a mixed-sex changing room although private changing rooms can be provided if required and a shared poolside shower room and wc and basin is also provided. All floors in these areas have specialist wet room flooring and underfloor heating. The building is accessible for wheelchair users.

There are sufficient parking spaces in front of the House. Be aware that this is a residential dwelling in a rural location so take care at all times.

Details of the Pool and Building Layout

Changing Facilities

• Changing facilities and WC are provided at Pool Side.

Pool Signage List

• No Diving
• Slippery Surface Signs
• Depth markers are displayed at shallow and deep ends. Maximum depth is 1.70m. Diving is prohibited.
• No Supervision Sign
• Sign reminders of “No Lone Swimming Sign” and that “2 Adults who are competent Swimmers must be present” sign in Entrance.
• Emergency Address Displayed clearly on the Poolside to include Grid References, What3Words and closest Defibrillator locations.

Main access point to the pool is a Door which is locked and the key to this positioned at “Adult Height” on a hook outside of the door. The door is locked when the pool is not in use.

Health and Safety Policy

Although Pencombe Private Pool operates from a domestic setting and is hired on a private basis, the Operator recognises duties under Occupiers’ Liability legislation and relevant health and safety guidance.”

The Policy applies to all contractors, Private Hire and Commercial Hire Group Leaders/Hirers, Swimmers and visitors. Our general policy is:

• To provide adequate control of health and safety risks arising from the use and
• maintenance of Pencombe Private Pool (The Pool House, Parking Area and Access to and From the Pool House).
• To consult with Group Leaders/Hirers on matters affecting their health and safety
• To provide and maintain safe plant and equipment.
• To provide information and instruction for our Group Leaders/Hirers on health and safety issues
• To maintain safe and healthy working conditions
• To review and revise this policy as necessary at regular intervals.

Overall responsibility for Health and Safety lies with the Pool Owner/Operator but Group Leaders/Hirers take responsibility for themselves and their group whilst in the Pool House (includes Parking, accessing the pool house, within the Pool House, using the pool).

Private Hire Group Leaders/Hirers’ Responsibilities

Group Leaders/Hirers must:

• Follow the Pool Hire Contract Terms and Conditions (on website and in Entrance)
• Adhere to the Normal Operating Plan and the Emergency Action Plan.
• Ensure that they and members of their group never interfere with anything provided which has been put in to safeguard their safety.
• Report all health and safety concerns to the Pool Owner/Operator immediately.
• Look after their own health and safety as well as those in their group whilst accessing and using the pool house and pool.

Health and Safety Risks

A risk assessment has been prepared and is reviewed and updated as necessary at least once per year and always after any major incident.

Competency for tasks and training

Pencombe Private Pool explains to all Private Hire Group Leaders/Hirers that they must adhere to the health and safety rules at the pool by including their responsibility to adhere to all sections of this NOP and EAP in the Pool Hire Contract Terms.

Group Leaders/Hirers’ Duties and Responsibilities

Pencombe Private Pool operates as a private hire swimming pool and does not provide lifeguards or first aiders. Group Leaders/Hirers are responsible for the health and safety of those in their group and for ensuring that all those in their group follow the directions in this document and in the Pencombe Private Pool Hire Contract Terms.

Systems of Work

The Pool Owner/Operator is responsible for the operation of Pencombe Private Pool. The name and mobile phone number of the Pool Owner/Operator is also detailed on the Noticeboard in the Changing Area in the Pool House and on the website.

The Group Leader/Hirers are responsible for the health, safety and behavior of all members in the group and for escalating issues to the Pool Owner/Operator (e.g. contacting the Pool Owner/Operator in the event of an accident or reporting broken safety equipment).

The Health & Safety Executive (HSE) ‘Managing Health & Safety in Swimming Pools’ 2018

HS(G)179 and Pool Water Treatment Advisory Group (PWTAG) ‘Code of Practice Documents are available on site if required.

Supervision Requirements (Mandatory)

The following supervision conditions are strict requirements of hire:

• A minimum of two responsible adults (who are competent swimmers) aged 18 years or over must be present at all times.
• At least one responsible adult must remain out of the water and maintain continuous visual supervision.
• No lone swimming is permitted under any circumstances.
• Supervision ratios must be strictly followed:
  • 1 adult: 2 swimmers each able to swim a minimum of 5 metres continuously without flotation aids.

• 1 adult : 1 non-swimmer or weak swimmer (unable to swim a minimum of 5 metres continuously without flotation aids.

• Non-swimmers must remain within arm’s reach of a responsible adult at all times.

The Group Leader/Hirer is responsible for ensuring that all swimmers are medically fit to swim. Any condition that may increase risk in water (including epilepsy, heart conditions, fainting, severe asthma, or recent illness) must be appropriately supervised.

Failure to comply with these supervision requirements will result in immediate termination of the hire session without refund.

Nature of Facility and Level of Supervision

The facility is hired on a self-supervised basis. No lifeguard or trained rescue personnel are provided. The Hirer accepts that they are solely responsible for risk assessment, supervision, emergency response and first aid provision for their group.

• There is no lifeguard on duty.
• There is no designated first aider on site.
• The Group Leader/Hirers have exclusive use of the pool during the booked session.
• The pool is not open to the general public. The facility operates on a self-supervised basis and does not provide lifeguarding or supervisory services.
• The pool is not suitable for unsupervised use by children. Children must be directly supervised at all times.

The Hirer accepts full responsibility for the safety, supervision, and conduct of all persons within their booking group while on the premises (including parking area, access routes, pool house and pool).

Pool Safety Rules

The following rules apply at all times:

• Sign in and out of the Pool using the Sign in and Sign Out Book located in the Entrance.
• No diving.
• No bombing.
• No running.
• No lone swimming.
• Long hair should be tied back.
• Jewellery must be removed.
• No outdoor footwear inside the Pool House.
• No smoking/vaping anywhere on the property.
• No talcum powder.
• No urinating in the pool.
• No alcohol or recreational drugs are permitted before or during pool use.
• No glass containers permitted in the Pool House or poolside area.

No Lone Swimming Policy

Strictly no Lone Swimming is permitted.

No Diving Policy

Diving is strictly prohibited due to water depth.

No jumping from poolside.

No running.

First Aid

The Pool Owner does not provide first aid supervision.

The Hirer is responsible for ensuring appropriate first aid arrangements for their group.

A basic first aid kit is located on site and is provided as a supplementary facility only.

The Pool Operator must be notified of any accidents and near misses.

Details of Alarm Systems and Emergency Equipment

The Pool benefits from extensive natural lighting from the windows which surround the pool. The Pool is mostly used only in daylight hours, but Emergency Lighting is provided and a testing record maintained. A risk assessment has been done for glare.

Smoke Alarms are in place.

The following rescue equipment is available by the poolside:

• Reach Pole, Throw Rope and Float

Cleaning

To ensure that the following key areas within our facilities always maintain a minimum level of cleanliness. The following will be cleaned daily.

1. Toilets
2. Showers
3. Changing Area

4. Poolside
5. Pool Toys and Floats

EMERGENCY ACTION PLAN

 The Emergency Action Plan (EAP) gives specific instructions on the action to be taken, by the Pool Operator and all Commercial Hire and Private Hire Group Leaders/Hirers, in the event of a foreseeable emergency.

Poor Water Clarity

Water Clarity will be checked three times a day by the Pool Operator.

If the bottom of the pool at any point cannot be seen the pool must be cleared immediately.

If the problem cannot be solved quickly the pool will be cleared and closed until the problem has been rectified.

The pools will only be re-opened once the Pool Operator is satisfied and the corrective measures have been achieved.

Overcrowding

The Pool Operator must be aware of the number of people in the pool at all times. The Group Leader/Hirer must book on the correct number of swimmers when booking so the number of pool users can be checked by the Pool Operator.

A Register of users accessing the Pool at any time is confirmed at the point of booking online and also on accessing the pool by the leader of the session (Signing in Sheet and Signing Out). This will be situated in the Entrance.

Spot checks will take place – if overcrowding is noticed. The pool will be cleared and the hire agreement terminated.

Glass Injury

No glass containers permitted in the Pool House or poolside area.

Disorderly Behavior (Including Violence)

The Group Leader/Hirer is aware of the Pool Hire Terms and Conditions before booking and again on accessing the Pool House.

As the nature of the use of the Pool is Private Hire, random spot checks will take place.

Pool If a user of the Pool is acting in such a manner that may lead to the immediate endangering the safety of themselves, others or property then the Pool Operator will ask the group to review their behavior and made aware of the dangers of their behavior (first warning). If the behavior persists the group will be asked to leave by the Pool Operator. The Pool Operator will call 999 if necessary

 Fecal or Vomit Contamination or Diarrhea Contamination

The Group Leader/Hirer must notify the Pool Operator immediately (phone number in pool house and on website)

• The Pool Operator will request that the pool is cleared IMMEDIATELY and all sessions/lessons for the remainder of the day will be cancelled.
• Ensure all swimmers shower thoroughly
• No unauthorised personnel are to enter the pool building until the ‘all clear’ has been given

by the Pool Owner/Operator

The Pool Owner/Operator will:

• Remove as much of the contaminant as possible
• Maintain chemical levels at top of range
• Shock the Pool Water
• Backwash as recommended for filter
• Reopen the pool when normal conditions are restored

Outbreak of Fire (Or Sounding of The Alarm to Evacuate the Building)

On discovering a fire or hearing the smoke alarm the Group Leader/Hirer must

• Call swimmers from the water
• Instruct everyone to leave via the nearest exits and go to the fire assembly point (the Lawned Garden Area)
• Call 999 and ask for the fire brigade
• Call the Pool Operator (phone number in Pool House and on website)
• Do not re-enter the building (or allow anyone else in your group to do so) until the Pool Owner/Operator gives the ‘all clear’

Lighting/power failure

• The Pool benefits from good natural lighting.
• Emergency Lighting is fitted and regularly tested.
• If lights go off and there is a power failure the Group Leader/Hirer should contact the Pool Operator immediately and exit their Group from the Pool.
• When power is restored, all necessary electrical equipment should be checked by Pool Operator and water tested before normal pool use can resume.

Bomb threat / suspicious package

• A suspicious package is anything that could potentially cause harm to others.
• If Group Leader/Hirer finds such an item, do not touch the suspicious package and do not panic.
• Evacuate the Pool House immediately and contact the Pool Operator.
• The Pool Operator will Contact Police immediately for advice.
• Do not enter the Pool House until item fully addressed.

Structural failure

The Group Leader/Hirer must

• If any signs of main structural failure appear, clear the building IMMEDIATELY and contact the Pool Owner/Operator

Emission of toxic gases

The Group Leader/Hirer must

• If there is a release of toxic gases, clear the pool IMMEDIATELY.
• Evacuate building immediately
• Do NOT enter plant room
• Call 999 (Fire & Rescue)

In the event of an accident emergency

The Hirer acknowledges that this is an unmanned facility. In the event of an emergency The Hirer must:

• Clear pool
• Use reach pole/throw rope
• Do NOT enter water unless absolutely necessary
• Call 999 immediately. Provide the site address: Ferny Cottage, Little Cowarne, Bromyard, Herefordshire, HR7 4RJ
• Provide basic first aid only if trained
• Then contact the Pool Operator. The Pool Operator must not be contacted before emergency services have been called in a life-threatening situation.

A mobile phone with adequate signal and sufficient battery life must be available at all times during the hire period.

The Hirer confirms they have read the Pool Safety Operating Procedure (NOP & EAP) and understand emergency procedures. A hard copy is available in Pool Entrance alongside the sign in book.

Drowning or suspected Drowning Protocol

• Shout for help
• Clear pool immediately
• Use reach pole or throw rope
• Do not enter water unless trained and absolutely necessary
• Call 999 immediately
• If no trained person is present, follow emergency call handler instructions.
• Send someone to meet emergency services at entrance
• Contact the Pool Operator. The Pool Operator must not be contacted before emergency services have been called in a life-threatening situation.

Alcohol & Drug Policy

• No alcohol or recreational drugs are permitted before or during pool use.
• The Pool Operator reserves the right to terminate hire if users appear intoxicated.

Accident Log

Pool Hirer needs to make Pool Operator aware of every incident:

All serious injuries requiring hospital treatment must be recorded in the Accident Book located in the Pool Operators Office.

• Provide the following information:
• Name and address of the injured party.
• Contact telephone number.
• Age
• Cause of accident
• (A brief description of the events leading to the accident, any action taken and by whom).
• The Hirer is required under the terms of hire to provide this information. Failure to do so could lead to the cancellation of your group’s swimming pool booking.

Document Information Review

The NOP and EAP will be reviewed and revised if necessary:

With the installation of new equipment

After a major incident (e.g. accident requiring hospitalisation or near drowning)

Following the identification of a trend of minor accident

Structural change

At least once per calendar year.

Any revisions to the NOP and EAP will be communicated to all Group Leaders/Hirers.

Sources of Information

• Health & Safety Executive (HSE) Managing Health & Safety in Swimming Pools’ 2018
• HS(G)179
• Pool Water Treatment Advisory Group (PWTAG) Swimming Pool Water Treatment Code of Practice and Technical Guidance

Signature of Pencombe Private Pool Owner/Operator to confirm that this document is accurate and up to date.

Name              Nicola Hopkins            

Date                25/02/2026

Signature        Nicola Hopkins

EVERYONE MUST SHOWER BEFORE ENTERING THE POOL INCLUDING CHILDREN.

Please also ensure all children go to the toilet before entering the Pool – we know how tempting it is for them to just jump straight into the Pool, but toilet and shower first please!

The Shower is a RINSING SHOWER ONLY and NO SOAP/SHOWER GEL/SHAMPOO MUST BE USED. This is vital to avoid contamination of the Pool.

BABIES AND TODDLERS (EVEN IF POTTY TRAINED) MUST ALWAYS WEAR NEOPRENE SWIMMING SHORTS WITH A SPECIAL (HUGGIES) SWIMMING NAPPY UNDERNEATH in the pool. Please allow plenty of time if you need to purchase these in advance of coming to the Pool. If there is any uncertainty over this, please get in touch in advance of your Booking.

Please ensure any RUBBISH/NAPPIES ARE TAKEN HOME with you – no rubbish is to be left in the Pool House or and must not be put in the bin in the toilet (this is for sanitary waste only).

Please ensure only toilet paper is flushed down the toilet. NO SANITARY WASTE MUST BE PUT DOWN THE TOILET and should be put in the bin provided.

NO FOOD OR DRINK IS TO BE CONSUMED IN THE POOL HOUSE  (this includes baby snacks) and no food should be consumed one hour before entering the Pool.

If you have had diarrhoea you must not come to the pool for 14 days after

If the Pool is CONTAMINATED (FAECAL, VOMIT OR BLOOD), THE POOL SHOULD BE EXITED IMMEDIATELY, and the Pool Operators made aware so the Pool can be disinfected and closed for the day. See contact details below for contacting Pool Operators.

NO TALCUM POWDER TO BE USED

NO OUTDOOR FOOTWEAR to be worn in the Pool House.

NO SMOKING on the Property or in the Pool House.

NO URINATING in the pool – please make sure all children are aware of this and go to the toilet at the start of the swimming session.

Hair tied up and remove all jewellery

ARRIVE AT THE POOL ON TIME (NOT EARLY BECAUSE OF LIMITED PARKING). As soon as it is your time to enter pool, please just head in to the Pool House. Please do not enter early in case someone is still using the Pool or if cleaning is underway.

Please complete the Sign-in Book which is located in the entrance.

Please familiarise yourself with directions before leaving to ensure there are no unnecessary delays. Unfortunately, if you are late, we cannot adjust your session booking and cannot offer refunds on this basis.

Keep all doors and windows in the Pool House closed – to ensure no dogs or babies/toddlers can access the Pool from the outside.

On entering the Pool House, ensure that you have full phone battery charge and phone reception/signal in case of any emergencies.

Once entering the Pool House Entrance, you are immediately on Pool side, so ensure that Children are supervised throughout your time in the Pool House.

SWIMMERS MUST TAKE A TOWEL TO THE POOL SIDE AND TOWEL DRY OFF BEFORE GOING UP THE STEPS TO THE DRY SIDE AND TOILET. WE POLITELY ASK THAT THE DRYSIDE IS KEPT DRY BECAUSE THE CHLORINE FROM THE POOL DESTROYS THE DRYSIDE FLOORING.

EVERYONE MUST USE THE POOL SIDE SHOWER BEFORE ENTERING THE POOL to help keep the Pool clean.

The Shower is a RINSING SHOWER ONLY and NO SOAP/SHOWER GEL/SHAMPOO MUST BE USED. This is vital to avoid contamination of the Pool.

THERE MUST BE NO DIVING, NO BOMBING AND NO RUNNING.

Pool toys available for use are in plastics buckets on the Pool Side. PLEASE ENSURE THAT THE TOYS ARE LEFT TIDY AFTER USE

At the end of the session please ensure that you LEAVE ON TIME. It is recommended that you SET A TIMER OR ALARM on your phone to ensure that you can vacate the Pool House on time.

Please sign the Sign Out Book when you leave.

Make sure all your belongings are taken home at the end of the session.

Please leave the facility how you found it, squeegees are poolside and mops are in the changing areas. Please ensure the toilet is left clean and dry and the area ready for the next swimming group.

SUPERVISION RULES (CONDITIONS OF HIRE)

• Sign in and out.
• Minimum 2 responsible adults (who both must be competent swimmers) aged 18+ must be present. A competent swimming adult must be able to swim 25m unaided, understand rescue equipment use and understand 999-first protocol. At least one responsible adult must remain out of the water and maintain continuous visual supervision.
• No lone swimming.
• The pool is not suitable for unsupervised use by children. Children must be directly supervised at all times.
• 1 adult : 2 Swimming Children (each able to swim a minimum of 5 metres continuously without flotation aids).
• 1 adult : 1 non-swimming or weak swimming child (unable to swim a minimum of 5 metres continuously without flotation aids).
• The Hirer is responsible for ensuring that all swimmers are medically fit to swim. Any condition that may increase risk in water (including epilepsy, heart conditions, fainting, severe asthma, or recent illness) must be appropriately supervised.
• A mobile phone with adequate signal and sufficient battery life must be available at all times during the hire period.
• Non-swimmers must remain within arm’s reach.

SAFETY RULES

The following rules apply at all times:

• Sign in and out of the Pool using the Sign in and Sign Out Book located in the Entrance
• No diving.
• No bombing.
• No running.
• No lone swimming.
• Long hair should be tied back
• Jewellery must be removed.
• No outdoor footwear inside the Pool House.
• No smoking/vaping anywhere on the property.
• No talcum powder.
• No urinating in the pool.
• No alcohol or recreational drugs are permitted before or during pool use.
• No glass containers permitted in the Pool House or poolside area.
• The Pool Plant Room is strictly prohibited to Hirers and their guests.

IN AN EMERGENCY

1. CALL 999 IMMEDIATELY

Give the address: Ferny Cottage, Little Cowarne, Bromyard, Herefordshire, HR7 4RJ

State: “Private swimming pool emergency.”

2. CLEAR THE POOL

Remove all swimmers from the water immediately.

 3. USE RESCUE EQUIPMENT LOCATED ON POOLSIDE (IF REQUIRED)

• Reach pole (first option)
• Throw rope (second option)
• Enter water only if safe and confident

 4.CHECK CASUALTY

• Responsive? Breathing?
• If not breathing normally, begin CPR if trained and follow 999 operator instructions.

CHEMICAL SMELL / BREATHING DIFFICULTY

• Evacuate building immediately
• Do NOT enter plant room
• Call 999 (Fire & Rescue)
• Move to lawn assembly point

FIRE ALARM

• Clear pool
• Evacuate building
• Go to lawn assembly point
• Call 999

AFTER CALLING 999 contact Pool Operator:  Nicola Hopkins 07825 828892

IMPORTANT: Anyone rescued from the water must seek urgent medical assessment, even if they appear to have recovered, and the Pool Operator must be notified.

USEFUL INFORMATION

 SITE ADDRESS & POSTCODE              Ferny Cottage, Little Cowarne, Bromyard, Hfd, HR7 4RJ

SITE GRID REFERENCES                       OS X (Eastings) 360282 / OS Y (Northings) 251859

                                                                      Nat Grid SO602518 / SO6028251859

WHAT 3 WORDS                                     invest.pockets.diver

POOL OPERATORS DETAILS              Nicola: 07825828892

CLOSEST DEFIBRILLATORS                (1) Pencombe Village Hall, Pencombe, Bromyard, HR7 4SH and  (2) Three Horseshoes Inn, C1117 Gasbage To Hilltop, Little Cowarne, HR7 4RQ